Updated: November 2020
Purpose and Scope of the Policy
The Canadian Institute of Mining, Metallurgy and Petroleum (“CIM”, “us”, “we”, or “our”) operates the https://www.cim.org/ , https://store.cim.org/ , https://magazine.cim.org/ and any other websites under the cim.org domain name (hereinafter referred to as the “Service”).
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
If you are using our Service, we may collect the following categories of Personal Data:
- Identifiers and contact information: Such as your first name and last name, email and postal address, and phone number.
- Demographic information: Such as your date of birth and gender.
- Transactional information: Such as history of purchases made through the Service.
- Usage data: We collect about how the Service is accessed and used, including your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
How We Collect Personal Data
We may collect Personal Data in a variety of ways:
Directly from you
We may collect Personal Data directly from you, for instance if you create an account on the Service, register to become a member of CIM, subscribe to our newsletter, register to participate to an event, or contact us with an inquiry.
From our Members and Other Third Parties
We may receive Personal Data from our members, for instance if you are an employee of a corporate member. We may also receive Personal Data from other third parties with your consent or when authorized by law.
Through Cookies and Similar Online Tracking Technologies
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies: We use Session Cookies to operate our Service.
- Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
- Security Cookies: We use Security Cookies for security purposes.
- Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.
Use of Data
We may also use your Personal Data for any purpose where you have given your consent and when authorized or required by applicable laws and regulations. You may opt out of receiving any or all these communications from us by following the unsubscribe link or the instructions provided in any email we send.
Generally, the CIM may use Personal Data for the following purposes:
- To provide and maintain our Service.
- To verify your identity.
- To notify you about changes to our Service.
- To allow you to participate in interactive features of our Service when you choose to do so.
- To provide customer support and respond to your inquiries.
- To process your applications and requests (for instance, a membership application).
- To create, administer and maintain your account.
- To allow you to make purchases through the Service.
- To gather analysis or valuable information, including about your use of the Service, so that we can improve our Service.
- To monitor the usage of our Service.
- To detect, prevent and address technical and security issues.
- To customize the content we provide on the Service.
- To contact you with newsletters, marketing or promotional materials and other information that may be of interest to you.
Sharing of Data
The CIM may share your Personal Data for any purpose where you have given your consent or when authorized or required by applicable laws and regulations. For instance, we may have to provide personal information for legal or regulatory purposes or for the purpose of preventing fraud/loss, for example to fraud prevention agencies.
We may also share personal information with our service providers, who perform services on our behalf, such as credit card processors, suppliers who provide technology services and solutions, and data management firms or logistic support (“Service Providers”). The service providers are subject to contractual and other legal obligations to preserve the confidentiality of your information and to respect your privacy, and they will only have access to and use the data they need to perform their functions. For more information, please review the section entitled “Service Providers” below.
Legal Basis for Processing Personal Data for Residents of the European Economic Area
The CIM may process your Personal Data in the following circumstances:
- We need to perform a contract with you.
- You have given us permission to do so.
- The processing is in our legitimate interests and it is not overridden by your rights. for example, we may process your Personal Data to protect you, us, or others from threats (such as security threats or fraud), to comply with laws that apply to us; to enable or administer our business (such as for quality control, consolidated reporting, and customer service).
- For payment processing purposes.
- To comply with the law.
Retention of Data
The CIM will retain your Personal Data only for as long as is necessary for the purposes for which it was collected, unless otherwise required or permitted by law. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.
Where We Store Personal Data
We generally store Personal Data in Canada. However, some of our Service Providers may also access, process or store your Personal Data outside of Canada. As a result, it may be subject to the law of jurisdictions other than Canada, including any law permitting or requiring disclosure of the information to the government, government agencies, courts and law enforcement in such jurisdiction.
The European Commission has determined that certain countries outside of the EEA adequately protect Personal Data, including Canada. If we transfer Personal Data from the EEA to other countries that have not been deemed adequate, we comply with legal frameworks that establish an equivalent level of protection with EU law
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. We employ organizational, physical and technological measures to protect the confidentiality of personal information and to safeguard Personal Data against loss or theft, as well as unauthorized access, disclosure, copying, use or modification, in light of, among other things, the sensitivity of the information and the purposes for which it is to be used.
Your Rights Concerning Your Personal Data
We respect your right to access and rectify your Personal Data. You also have the right to withdraw consent at any time and request that we stop using, sharing or otherwise processed where the CIM relied on your consent to process your personal information. If you are a resident of the EEA, you have certain additional rights:
- The right to object: You have the right to object to our processing of your Personal Data in certain circumstances. We may, however, continue to process your Personal Data unless your interests, rights and freedoms override our legitimate interests.
- The right of restriction: You have the right to request that we restrict the processing of your Personal Data, instance where you believe your data is inaccurate.
- The right to data portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
- Right of deletion: You have the right to request that we delete your Personal Data, in which case we will carry out this request unless we exceptions apply permitting us to keep certain information about you.
Please note that we may ask you to verify your identity before responding to such requests.
You may exercise your rights by contacting us using the contact information in the section entitled “Contact Us” below. You may also change your information through your online account if you have one.
You also have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the EEA.
We may employ Service Providers for various purposes, for instance to provide part of the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.
Service Providers have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
For instance, we may use Service Providers as follows:
We may use Service Providers to monitor and analyze the use of our Service. For example, we may use the following Service Provider:
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
We may use third-party Service Providers to show advertisements to you to help support and maintain our Service. For example, we may use the following Service Provider:
Google AdSense DoubleClick Cookie
You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page: http://www.google.com/ads/preferences/
Registration and Communications:
We may use Service Providers to make it easy for you to register for our events. Registration may be for events in physical locations, events held online (webinars, seminars, short courses) and anything else that we offer that may be of interest to you. For instance, we may use the following Service Providers:
We may use Service Providers to communicate with you, helping to support and maintain our Service. For instance, we may use the following Service Provider:
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
The payment processors we may work with are:
Links to Other Sites:
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
By email: Rosemary Mantini firstname.lastname@example.org
By phone: (514) 939-2710 ext. 1355