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Effective as of May 3, 2025
Please click here to view the previous version of our Privacy Policy.
Your privacy is crucial to us, and this privacy policy describes how the Canadian Institute of Mining, Metallurgy and Petroleum (CIM), its affiliates and related entities ("CIM," "We," "Us," or "Our"), collects, uses, discloses, transfers, and stores (collectively, “process” or "processes") any Personal Information you provide us with through our websites including - https://www.cim.org/; https://store.cim.org/; https://magazine.cim.org/; https://www.convention.cim.org and any other website(s) under the cim.org domain name; or when you attend our events and conferences, during your registration as a professional member, or use our mobile applications, or interact with our social media pages, or partake in our direct marketing campaigns and other online communications (collectively, the "Service"). Please read this Privacy Policy with our Cookie Policy and the Terms and Conditions.
For purposes of this Privacy Policy, “Personal Information” is information that identifies or is reasonably capable of being associated with or could reasonably be linked, directly or indirectly, with an individual and includes “personal data” or similar terms as defined in applicable law. Information that is aggregated and/or de-identified and cannot be associated with an identifiable individual is not considered personal data. We use your data to provide and improve the Service. By using the Service, you acknowledge that you have read and understand this Privacy Policy. For Quebec residents, you agree that your continued use of the Service and your professional membership of CIM indicates your informed and continued consent as per applicable privacy law.
BY USING THE SERVICE, YOU AGREE TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR PERSONAL INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY AND AS PERMITTED OR REQUIRED BY APPLICABLE LAW. IF YOU DISAGREE WITH THIS PRIVACY POLICY, PLEASE DO NOT ACCESS OUR WEBSITES OR USE THE SERVICE.
Index
- Personal Information we collect/process and for what purpose(s)
- How we collect/process your Personal Information
- How we use your Personal Information
- How we share your Personal Information
- Links to other websites
- Cross-Border Transfers of Your Personal Information
- How do We keep your information secure?
- Children's Data
- Your Rights over Your Personal Information
- Failure to provide information
- Changes to this Privacy Policy
- Privacy Questions? Contact Us
1. Personal Information we collect/process and for what purpose(s)
A. Information You Provide:
Information you provide to us if you create an account on the Service, register to become a member of CIM, subscribe to our newsletter, register to participate in an event, or contact us with an inquiry. Personal Information you may provide to us through the service or otherwise includes:
- Contact Data, such as your first and last name, salutation, email address, billing and mailing addresses, professional title and company name, and phone number.
- Demographic Data, such as your city, state, country of residence, postal code, and age.
- Profile Data, such as your username and password.
- Communications Data based on our exchanges with you, including when you contact us through the Service, social media, or otherwise.
- Transactional Data, such as information relating to or needed to complete your orders on or through the Service, including payment details, order numbers and transaction history.
- Marketing Data, such as your preferences for receiving our marketing communications and details about your engagement with them.
- Geolocation/Usage Data, such as your IP address, web/app Browse, data about the location of the device you use to access the Services, search history related to our Services, and information regarding your interaction(s) with the Service.
- Inferences: The inferences that we draw from the above categories of Personal Information and web activity to create a personalized profile so we can better identify goods and services that may be of interest to you.
B. Purpose & Basis of Collection/Processing
We do not sell your data but may share this with our third-party service providers solely to carry essential tasks on our behalf. These third-party service providers are contractually obligated under applicable law(s) not to disclose or use this data for any other purpose outside the scope of this Privacy Policy.
| Categories of Personal Information processed | Purpose(s) for processing | Basis for processing |
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Where you work for, or otherwise provide services to, a party that has entered a contract with CIM (or where such party has taken steps to enter a contract with CIM):
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Where you are a potential partner, investor, prospective job applicant or have expressed interest in our Services or organization:
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When you access our Service:
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In connection with our Cookies Policy, when you access our websites:
When you access, create an account with us, log in to or use your CIM account:
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| All categories of Personal Data |
In relation to CIM's legal and tax obligations:
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Additional information regarding individuals in the European Economic Area:
For purposes of applicable data protection laws, the bases for processing outlined above comprise, in each case, the "legal basis" for processing Personal Data for each listed purpose. We will only use your data for the purposes for which we collect it, and subject to the legal basis for each purpose as outlined above, in compliance with applicable data protection laws.
Additional information regarding individuals in Canada:
We will only use your Personal Data with your consent as the main basis for processing unless we are otherwise permitted or required to use it under applicable law. If you provide us or our service providers and agents with the Personal data of another individual, you represent that you have all necessary authority and/or have obtained all necessary consents from such person to enable us to collect, use and disclose such Personal Information for the purposes outlined in this Privacy Policy.
C. Data Retention:
We will retain your Personal Data for the period necessary to reasonably fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. What this means in practice will vary between different types of information, and when we consider our approach, we consider ongoing business or legal needs for the information, for example, concerning tax, health and safety, and potential or actual disputes or investigations. Under some circumstances, we may anonymize your Personal Information so that it can no longer be associated with you. We reserve the right to use such anonymous data for any legitimate business purpose without further notice to you or your consent. If you have questions concerning our data retention practices, please contact us at privacy@cim.org.
2. How we collect/process your Personal Information
A. How We Collect/Process Personal Information
We collect/process the above types of Personal Information from a variety of sources, including:
- Directly from you: You may be asked to provide your personal information anytime you contact CIM or use the Services, and we may share this information and use it consistent with this Privacy Policy. We may also combine it with other information to provide and improve our products, services, content, and advertising, provided we have obtained your opt-in consent where required by applicable law. You are not required to provide the Personal Information that we request, but if you choose not to do so, in many cases, we will not be able to provide you with our products or services or respond to any queries you may have. Provided we have obtained your opt-in consent where required by applicable law, here are some examples of how we collect Personal Information from you:
- When you register with us through the Services, provide us with your contact data.
- When you subscribe to the CIM email newsletter and provide your contact data and/or Demographic Data.
- When you purchase or renew your membership with us.
- If you enter a CIM contest, competition or similar promotion and provide your contact data and/or Demographic Data.
- From you directly or groups you participate as a CIM member or in our various events and activities such as publication sales, exhibition space rentals and advertising sales or when you attend or visit any of our exhibition, convention, conference or event locations directly operated by us.
- When you interact with CIM on any of its social media channels. If you use social media, please remember that any information you post is available for others to see and is subject to the privacy terms of the applicable social media provider(s).
- When you report a problem with our website or services.
- When you participate in any research, satisfaction, or other survey that we use for research purposes.
- If you participate in a customer video or other testimonial used for research and promotional purposes; and
- If you contact us for any other reason, we may keep a record of that correspondence.
- From our Members and Other Third Parties: We may receive Personal Data from our members, for instance, if you are an employee of a corporate member. We may also receive Personal Data from other third parties with your consent or when authorized by law.
- Through Cookies: We use cookies to track the activity on our websites and our provision of the Service and Whenever you visit our website and interact with the Services, we and any third-party advertisers or service providers may use various technologies that automatically or passively collect information about your online activity, provided we have obtained your opt-in consent where required by applicable law. Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept some essential cookies, you may not be able to use some portions of our Service. Examples of Cookies we use:
- Session Cookies: We use Session Cookies to operate our Service.
- Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
- Security Cookies: We use Security Cookies for security purposes.
- Advertising Cookies: We use Advertising Cookies to show you advertisements that may be relevant to you and your interests.
- From Geolocation/Usage Activity: We may automatically collect your Geolocation/Usage Data (IP address or other unique identifiers for the computer, mobile device, tablet or other devices you use to access the Service, including the hardware model and mobile network information). We may use this information to analyze trends and statistics in terms of how our website is used, to understand the flow of traffic on our websites, to provide a better and more personalized website experience, to understand the needs of our customers, to provide the benefits, services, and convenience of the offerings of a CIM membership or to troubleshoot any glitches or malfunctions with your account or the Services.
- Third-Party Service Providers: We may engage Service Providers for different purposes, such as delivering portions of the Service on our behalf, conducting service-related tasks, or helping us analyze how our Service is utilized. Service Providers may have access to your Personal Data solely to carry out these tasks on our behalf and are contractually obligated under applicable law(s) not to disclose or use this data for any other purpose outside the scope of this Privacy Policy. We may use Service Providers as follows:
| Function | Third-party Service Provider | Overview & Opt-Out |
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| Analytics | Google Analytics |
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| Advertising | Google AdSense DoubleClick Cookie |
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| Registration & Communications | ||
| Communications | Mailchimp: Their Privacy Policy can be viewed Here | |
| Social Media Networks |
B. Legal Basis for Collecting/Processing Personal Data for Residents of the European Economic Area
If you live in the European Economic Area (EEA), CIM collects and uses your personal information based on your consent and the specific context in which we gather this data. Please be aware that recipients of your data may be in countries that do not offer the same level of protection as your country of residence. If it is necessary to transfer your personal information outside of your country, we will implement appropriate safeguards to ensure your data's protection. This may include standard contractual clauses under GDPR Article 46.2 or an adequacy decision for the country involved under GDPR Article 45. If you would like more information about these safeguards, please feel free to contact us at privacy@cim.org.
CIM may process your Personal Data in the following circumstances:
- You have consented and permitted us to do so.
- We need to enter into a contract with you.
- The processing is in our legitimate interests, and it is not overridden by your rights. For example, we may process your Personal Data to protect you, us, or others from threats (such as security threats or fraud), to comply with laws that apply to us; to enable or administer our business (such as for quality control, consolidated reporting, and customer service).
- For payment processing purposes.
- To comply with the law.
3. How We Use Your Personal Information
Provided you have given your consent where required under applicable law and regulations, we may use your Data for any purpose for which you have given your consent. You may opt out of receiving any or all these communications from us by following the unsubscribe link or the instructions provided in any email we send or by clicking here to opt-out. Generally, CIM may use Personal Data for the following purposes:
- To provide and maintain our Service.
- To verify your identity.
- To notify you about changes to our Service.
- To allow you to participate in interactive features of our Service when you choose to do so.
- To provide customer support and respond to your inquiries.
- To process your applications and requests (for instance, a membership application).
- To create, administer and maintain your account.
- To allow you to make purchases through the Service.
- To gather information, including your use of the Service, that will help us improve our Service.
- To monitor the Geolocation/Usage Data of our Service.
- To detect, prevent and address technical and security issues.
- To customize the content we provide on the Service.
- Marketing Communications: To send you updates about CIM and useful content, such as newsletters, promotions, information on professional conferences/events, and other information that may be of interest to you. You will receive these communications only if you have opted in, in compliance with the laws as applicable in the various privacy jurisdictions. If you do not want to receive marketing communications from us, please contact us or use the opt-out mechanism contained in any marketing communication received from us.
4. How we share your Personal Information
A. With Your Consent:
Provided you have given your consent where required under applicable law and regulations, CIM may share your Personal Data for the following purposes in connection with the services being provided to you by us:
- Service that carries out certain services on our behalf, such as credit card processors, suppliers who provide technology services and solutions, and data management firms or logistic support (“Service Providers”). The service providers are subject to strict data privacy and legal contractual obligations to preserve the confidentiality of your information and only have access to and use the data they need to perform their functions. For more information, please review the section entitled “Service Providers” below.
- Marketing and advertising partners, as we disclose your Personal Information to social media networks, for purposes such as analyzing trends and statistics in terms of how our website is used, understanding the flow of traffic on our website and providing a better and more personalized website experience and to understand the needs of our customers.
- Analytics partners, as we disclose your Personal Information to our partners that assist us in performing analytics and help us measure the effectiveness of our Services’ content and our marketing and advertising efforts.
- Legal disclosures, where we are under a duty to disclose or share your Personal Information to comply with any legal obligation, to enforce or apply our Terms of Use or any other agreement, or to protect our rights. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction purposes.
B. Categories of Personal Information Disclosed:
In the last 12 months, we have disclosed the following categories of Personal Information for a business purpose to service providers who are restricted from using your Personal Information outside the scope of this privacy policy:
- Contact Data is disclosed to our CRM and Customer Service providers, Data Analytics Providers, Social Networks, and Cloud Data Storage Providers.
- Demographic Data is disclosed to Data Analytics Providers.
- Transactional Data is disclosed to CRM and Customer Service Providers.
- Geolocation/Usage Data is disclosed to Data Analytics Providers, Operating Platforms, and Social Networks.
- Contact/Profile/Communications/Transactional Data may be disclosed to Law Enforcement, Security and Fraud Protection Service Providers.
- Inferences are disclosed to Data Analytics Providers.
As indicated below, CIM “discloses” or “shares” (as such terms are under applicable data privacy law and regulations) some of these categories of Personal Information to social media networks and/or other data analytics providers for purposes such as analyzing trends and statistics in terms of how our website is used, to understand the flow of traffic on our website, to provide a better and more personalized website experience, to understand the needs of our customers, and to present you with personalized advertising. Note that, where required by applicable law, we only engage in such disclosures or sharing if you have provided us with your opt-in consent when using the Services. We do not knowingly disclose or share Personal Information about persons under the age of 16. Please click here to opt out of the sharing of your Personal Information, including targeted advertising.
| Category of Personal Information Collected | Do we disclose or share the category of Personal Information? |
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5. Links to other websites
Our services may occasionally include advertisements or links to other websites belonging to our partners, affiliates, and other third parties. If you click on a link to any of these websites, please be aware that they have their privacy policies and practices. We do not accept any responsibility or liability for these policies and practices. Before submitting any personal information to these third parties, we encourage you to review their privacy policies.
Additionally, advertisements or links on our website may include cookies placed by third parties. CIM is not responsible for the content of these advertisements, the websites they link to, or how those linked sites manage their cookies. For instance, cookies that come with banner ads may be collected by the company that posts the advertisement on our site. We recommend checking that company’s privacy policy for more information.
6. Cross-Border Transfers of Your Personal Information
Your Personal Information may be stored and processed in any locations where we operate or where we work with service providers. This includes Canada and the United States, where the laws regarding Personal Information protection might not be as strict as those in your jurisdiction. Additionally, your Personal Information could be accessible to law enforcement, national security authorities, and the courts in these locations. For more details about our policies related to the international transfer of your Personal Information, please contact us using the information provided below.
If you are in the European Economic Area (EEA): If you live in the European Economic Area (EEA), CIM collects and uses your personal information based on your consent and the specific context in which we gather this data. Please be aware that recipients of your data may be in countries that do not offer the same level of protection as your country of residence. If it is necessary to transfer your personal information outside of your country, we will implement appropriate safeguards to ensure your data's protection. This may include standard contractual clauses under GDPR Article 46.2 or an adequacy decision for the country involved under GDPR Article 45. If you would like more information about these safeguards, please feel free to contact us.
7. How do we keep your information secure?
We have implemented reasonable measures to protect the personal information we manage; however, no security system can eliminate the risk of unauthorized access or use. Our protective measures consist of physical, contractual, technical, and managerial safeguards designed to secure your personal information. Be conscious that ensuring security is also your responsibility - You must protect against unauthorized access to your passwords, computers, and other connected devices. Always log off when you're finished using a shared device and sign out of our websites. Note that, no transmission over the Internet can be rendered completely secure; therefore, to the extent permitted by applicable law, we will not be liable for any disclosure of personal information that occurs due to transmission errors or actions taken by any third party.
8. Children's Data
This website and our Services are not intended for children under 16. We do not knowingly collect data from children in this age group. If you are under 16, please do not provide personal information. If we discover that we have collected such information, we will delete it promptly. If you notice that a child under 16 has shared their information, please contact us at privacy@cim.org for deletion.
9. Your Rights over Your Personal Information
You have the following rights over your personal information in accordance with applicable law:
- The Right to be Informed of the purposes for collecting your Personal Information
- The Right to Access Your Personal Information
- The Right to Correct Your Personal Information
- The Right to Erase Your Personal Information
- The Right to Restrict the Processing of Your Personal Information or to Object to the Processing of your Personal Information; and
- The Right to Portability.
These rights are subject to restrictions contained in applicable laws. If you would like to exercise your rights in respect of your Personal Information, please contact our Chief Privacy Officer at privacy@CIM.com. We will respond to your request per applicable law. If you request access to a copy of your Personal Information, which We hold, your request will be dealt with as quickly as reasonably possible and, in any event, following applicable law.
EEA and Canadian Residents
Under the European Union General Data Protection Regulation and applicable Canadian privacy laws, you may have all or certain of the following rights regarding your Personal Information subject to specific restrictions that may exist under applicable law that may vary based on where you reside:
- Right to be Informed: You have the right to be informed of the purposes of processing to validate your consent.
- Right to access your information: You have the right to confirm whether and how we use your Personal Information, why we use it, how long we keep it, and who we share it with. You also have the right to request a free copy of the information we hold about you.
- Right to Correct/Rectify your information: If you believe that we hold Personal Information about you that is inaccurate, misleading, or incomplete, you have the right to request that we correct/rectify that information in our records.
- Right to Object/Withdraw consent: Where you provide consent to our use of your Personal Information, you can withdraw your consent at any time by contacting us.
- Right to portability: You have the right to request a copy of your Personal Information for your personal use, including sharing with other entities.
- Right to request that we limit the use of your information: You also have the right to request that our use of your Personal Information be restricted.
- Right to Erasure: You have the right to request that we erase, delete and remove your Personal Information from our records.
- Right to complain to a supervisory authority: If you have any concerns regarding how we handle your Personal Information, please don't hesitate to contact us at privacy@CIM.com. We are always happy to assist you in resolving any issues you may have, and we will do our best to ensure that we address your concerns promptly and fairly.
If you feel unsatisfied with our response, you have the right to make a complaint to the data protection supervisory authority or privacy commissioner in your home country or jurisdiction.
US State Privacy Rights
Depending on your U.S. state of residence, you may have certain rights regarding your Personal Information, including:
- Right to Know: You may have the right to know what Personal Information we have collected about you, including the categories of Personal Information, the categories of sources from which the Personal Information is collected, the business or commercial purpose for collecting, selling, or sharing Personal Information, the categories of third parties to whom we disclose Personal Information and the specific pieces of Personal Information we have collected about you. Please note that we may not be required to respond to your requests “to know” or access specific pieces of Personal Information more than twice in any 12 months.
- Right to Data Portability: You may have the right to access your information in a portable format.
- Right to Correct: You may have the right to correct inaccurate Personal Information that we may maintain about you, subject to appropriate verification.
- Right to Delete: You may have the right to request that we delete any Personal Information that we have collected from or about you. Note that there are some reasons we will not be able to fully address your request, such as if we need to complete a transaction for you, to detect and protect against fraudulent and illegal activity, to exercise our rights, for our internal purposes, or to comply with a legal obligation.
- Right to Opt-Out of the Sale or Sharing of Personal Information: You also may request to opt out of the "sale" or "sharing" of your Personal Information to third parties for their commercial use. This means that, if you opt-out, going forward, we will not share your Personal Information with such third parties to use for their purposes unless you later direct us to do so. In some jurisdictions, this is referred to as the right to opt out of the processing of your Personal Information for purposes of “targeted advertising.”
To exercise your rights or to opt-out, please visit our Do Not Sell or Share My Personal Information or Privacy Settings page on www.cim.org or contact us at privacy@cim.org. We will need to verify your identity before processing your request, which may involve asking you a series of questions about your previous interactions with us. Your privacy is important to us, and we will not discriminate against you in response to your exercise of your privacy rights.
Agent Requests: Only you or someone legally authorized can submit requests regarding your Personal Information. You may also make requests for your minor child. If you authorize an agent, they must prove their authorization, and we may verify this with you directly. Agents can only use Personal Information to fulfill requests, verify identity, or prevent fraud.
Right to Appeal: Depending on your state, you may appeal our decision regarding your privacy rights request by contacting us at privacy@cim.org.
10. Failure to provide information
If CIM asks for information and you do not wish to give it to us, or if you wish to withdraw consent to the use of your information, CIM will explain the consequences based on the specific information concerned, including whether it is a legal or contractual requirement that we use such data. However, if CIM cannot collect the necessary information from you, it may make it difficult or impossible for us to provide our services to you. If you have any queries concerning the consequences of not providing information or withdrawing your consent, please contact us at privacy@cim.org with the subject header “Withdrawing Consent”.
11. Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and any other websites under the cim.org domain name. If the changes we make are significant, we will provide a more prominent notice, when required by applicable laws. By continuing to use our Service after the modified version of the Privacy Policy has been posted or you have been informed of such an update, you are acknowledging that you have read the changes to our Privacy Policy.
The “effective date” at the top of this Privacy Policy indicates when it was last updated.
12. Privacy Questions? Contact Us
If you have any questions about this Privacy Policy, your data or its processing, or the way CIM handles your Personal Information, or you wish to exercise any of your rights, please contact:
Ryan Bergen
CIM Privacy Official
rbergen@cim.org
(514) 939-2710 ext. 1324
