HOW TO IDENTIFY THE CRITICAL STAKEHOLDERS IN AN INTERFACE MANAGEMENT SYSTEM?

ISARC
The increasing size and complexity of mega construction projects result in having several geographically distributed stakeholders, collaborating with each other to successfully deliver the project. Electronic Product and Process Management Systems (EPPMS) are recently emerging to facilitate the collaboration between stakeholders, reduce the surprises and issues, and improve the project productivity. These are commercially successful but evolving systems. An important component of EPPMS is the Interface Management System, which aims at formalizing and automating the communication channels between stakeholders. An interface is generally considered the link between construction elements, phases, or stakeholders.
Keywords: Projects; Construction; Management; Communications; Communication; Management systems; Processes; Process; Systems; STEPS;
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